Transport – Country Care Link

Transport – Country Care Link

Country Care Link is Open Support’s no-cost transport service for regional NSW families, couples and individuals who require transport to and from their arrival/departure point when in Sydney for medical appointments and hospital stays.

The service, operates 7 days-a- week to and from Sydney’s Central and Strathfield rail stations, the main Central bus terminal and Sydney Airport, and passengers’ relevant hospital, health care service, medical treatment facility or accommodation locations.

Country Care Link began servicing NSW regional people in 1994. The service is similar to a personalised shuttle or taxi service and is available to residents of all ages from regional cities and rural areas across NSW. The difference is that Country Care Link transport is provided by friendly, fully-trained and licensed Open Support volunteer drivers in clean, comfortable vehicles.

Our volunteer drivers greet and collect clients/passengers (maximum 4 per vehicle) on arrival into, or departure from, Sydney via rail, bus or air. For those who have booked and are arriving into Sydney, this arrival point could be either Sydney’s main Central or Strathfield railway stations, the city’s main bus terminal, also at Central, or at any of the terminals at Sydney Airport.

Drivers will then take passengers directly to either their medical appointment, their health care service or the hospital they may be staying at. Drivers can also take passengers to their accommodation location.

When regional NSW passengers are ready to return home, Country Care Link drivers will then collect previously-booked passengers from their medical facility or accommodation location and return them to the rail, bus or airport terminals.

Country Care Link provides passengers with information on accommodation close to various hospitals in Sydney, if needed. This service can be also used in conjunction with the Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS). For information on Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS) and links to Application Forms click here.

For all Bookings (48-hours’ notice preferred)
Call 02 8382 6434 or 1800 806 160
(Office Hours: Mon-Fri 9.30am-4pm)
Email transport@opensupport.org.au

 

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2016-17 Snapshot

  • 23 years supporting NSW Regional families
  • 61 volunteer drivers
  • 1,947 trips. 12% increase on 2015-16
  • 87,000 km and 3,214 hours driven by volunteer drivers
  • 765 clients. 59% first time users
  • 27% children under-12 client trips
  • 35% 65-years plus client trips
  • 13% indigenous client trips

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